Leading Health Care Services Brands in Germany: Q2 2024

In the rapidly evolving health care services sector, understanding user engagement and digital presence is crucial. Sensor Tower provides unparalleled insights into this domain, offering comprehensive cross-platform data. This article explores the performance of three leading brands in Germany—Shop-Apotheke B.V., DocMorris, and BetterHelp—from Q2 2024.

Shop-Apotheke B.V.

Digital Presence:

• Website: shop-apotheke.com

• App: Redcare: Online Pharmacy

Audience Trends

• The website consistently attracted a large monthly audience, with visits exceeding 85M.

• Monthly true audience remained stable, averaging around 14M throughout the quarter.

• The web market dominated, with over 13M web-only visitors monthly.

App Engagement

• The app saw monthly active users peaking at approximately 1.3M in May.

• There was a significant crossover, with a notable number of users engaging both on web and app.

Ad Spend & Channels

• Monthly ad spend was highest in May, exceeding $360K.

• Facebook and Instagram were the primary channels, delivering the majority of impressions.

DocMorris

Digital Presence:

• Website: docmorris.de

• App: DocMorris Apotheke & E-Rezept

Audience Trends

• Website visits were stable, with over 31M monthly in both April and June.

• Monthly true audience showed a slight decline towards June, starting at 5M in April.

App Engagement

• The app's monthly active users peaked in May at roughly 790K.

• There was consistent engagement across web and app platforms.

Ad Spend & Channels

• Monthly ad spend increased to over $240K in May.

• Facebook was the leading channel, with significant impressions.

BetterHelp

Digital Presence:

• Website: betterhelp.com

• App: BetterHelp - Therapy

Audience Trends

• Web visits peaked in May, with approximately 2.8M monthly visits.

• Monthly true audience was steady, reaching over 200K in May and June.

App Engagement

• Active users on the app increased, peaking at around 16K monthly in May.

• The website dominated the audience reach compared to the app.

Ad Spend & Channels

• Monthly ad spend surged in May, exceeding $1.4M.

• Facebook and Instagram were the key channels, with a substantial number of impressions.

Conclusion

The health care services sector in Germany continues to show robust digital engagement across leading brands. Sensor Tower's comprehensive data highlights significant trends and user behavior, emphasizing the importance of cross-platform analysis. With Web Insights, Pathmatics, and App Performance Insights, Sensor Tower remains a vital tool for understanding market dynamics.

For more detailed insights, explore our Web Insights, Pathmatics, and App Performance Insights.