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SENSOR TOWER · SEEMA SHAH · SEPTEMBER 2023

Prime Day 2023: A Global Snapshot of Success

Prime Day 2023 showcased Amazon's global success, particularly in emerging markets. In Brazil and India, mobile app downloads during the event surged by 36% and 13% WoW, respectively. User activity remained robust post-Prime Day, indicating sustained impact. Amazon's retention rate for Prime Day-acquired users was over 47% after four weeks, while Walmart struggled with a 25% retention rate.

Prime Day 2023: A Global Snapshot of Success

Key Takeaways:

  • Prime Day 2023 delivered material results for Amazon in emerging markets such as Brazil and India, with download growth during the event outpacing more mature markets like the U.S. and Japan

    • During Prime Day in Jul’23, Amazon mobile app downloads surged 36% and 13%, respectively, in Brazil and India, compared to the prior week. Similarly, WAUs on Amazon in Brazil and India increased 13% and 4%, respectively, compared to the prior week. User activity post-Prime Day also remained robust, indicating a sustained impact beyond the event’s duration

  • Amazon's Prime Day not only prompted increased downloads and user activity during the event, but it also succeeded in sustaining user interest post-event: Per ST data, Amazon’s retention rate among users acquired during Prime Day was relatively consistent, whereas Walmart’s Walmart+ promotion failed to drive consistency in user retention with users dropping off heavily after Week 1

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Seema Shah

Written by: Seema Shah, VP, Insights

Date: September 2023