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Sensor Tower · Seema Shah · July 2024

Real Estate Apps See a Slow-Moving Market

Historically high mortgage rates and home prices have cooled the US housing market with notable effects for the real estate app cohort. Zillow, Realtor.com, and Redfin have all seen MAUs fall consecutively YoY since 1Q21 with the exception of CoStar Group’s Homes.com, whose growth has been driven by the company’s ambitious advertising effort.

Real Estate Apps See a Slow-Moving Market

Key Takeaways:

  • US ad spend across the real estate app cohort is down -13% YoY in 1H24 (ex-Homes.com) largely driven by decreases in spend for Realtor.com (-56% YoY) and Redfin (-23% YoY), while Homes.com increased spend by a whopping 40x in the same time period

  • Real estate apps differ in their advertising strategies, with the two largest advertisers, Homes.com and Zillow, allocating their budgets onto different sites. Homes.com appears to be focused on reaching a broader audience, with nearly 50% of its US ad spend in 1H24 attributed to OTT and mobile/desktop display advertising, while Zillow targeted potential customers through social media sites such as Facebook (32%), YouTube (28%), and Instagram (15%)

  • Homes.com is experiencing a surge in new users, as MAUs and downloads increased 140% and 160% YoY, respectively, over the past four quarters

    • Before Homes.com began its ambitious paid efforts, the app averaged 9% of downloads from paid sources in 2021, only 3 ppts higher than the rest of the cohort. The number has unsurprisingly grown this past year, potentially indicating the success of Homes.com’s campaign, as 15% of downloads have come from paid sources

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